Our Process

The Only Thing Better Than Our Hardwood Floors Is The Process Of Upgrading Them

new living room with new hardwood floor

Your Hardwood Flooring Experts Are Here For You

At Accent Hardwood Flooring, we believe that upgrading your hardwoods should be a fun and exciting experience. That’s why we’ve put together a process that makes beautifying your home easy.

Our team will work closely with you to determine your needs and preferences, and then we’ll provide you with a proposal that outlines our plan for your project. We’ll also work with you to select the perfect flooring for your space, taking into account both function and style.

If you’re ready to upgrade your flooring, we’re ready to help. Contact us today to get started.

Gorgeous Hardwood Floors In 10 Steps

Step 1. Fill Out Our Form

To start the process, fill out the form on our contact page so we can learn about your project and vision for your home.

Step 2. Phone Consultation

Once we receive your contact form, we will follow up with a phone consultation to talk more in-depth about your flooring project. During our phone consultation, we will discuss timeline, style, and even go over ballpark pricing.

*If you are getting hardwood floors installed, we will schedule a time for you to come to our showroom to look at our hardwood flooring materials and pick which style and look matches your vision for your space.

Step 3. In-Home Consultation & Contract Signing

During the in-home consultation, we will take any necessary measurements needed to complete your flooring upgrade. We will address any concerns you may have and finalize the overall plan for your new hardwood floors.

Once we are on the same page about all aspects of your project, we will sign the contract together.

Step 4. Schedule Project Start

After we have signed the contract, we will get your project start date on the calendar.

Step 5. Pre-Job Walkthrough

On the day of your project’s start, we will do a pre-job walkthrough to ensure we are on the same page and good to begin.

Step 6. We Get To Work

This is where we will begin enhancing your home and making your vision for your floors come to life. If you have any questions while we are working, we’ll be happy to answer them and keep you in the loop on our progress.

Step 7. Post-Job Walkthrough

After we have completed your hardwood flooring project, we will do a post-job walkthrough to make sure you are 100% satisfied with the finished product. If there is anything that needs perfecting, we will take care of it during this time.

We will also walk you through best practices for caring for your brand-new floors so you can enjoy your investment for years to come.

Step 8. Enjoy Your New Floors

It’s finally time to show off your brand-new floors to friends and family. If we blew your project out of the water, we’d love for you to leave a review to let your neighbors know about your experience working with us.

Step 9. Follow-Up

Even though your flooring project is complete, we are still here to take care of you! That’s why we will continue to follow up 3 days, 3 weeks, and 3 months after we finish upgrading your floors.

12 months after, we will come out to your home to do a detailed inspection ourselves to make sure that you are still loving your hardwood floors.

Step 10. Warranty

In addition to the manufacturer’s warranty on materials, we offer a 1-year warranty on your floor finish. If there is any chipping or peeling, we will come out and fix it free of charge!

Here’s What Our Customers Say…

Browse our reviews from some of our amazing clients and find out what it's like to partner with us!

David G. ColeDavid G. Cole
16:04 09 Jul 22
Accent Flooring did an outstanding job installing new hardwood flooring throughout our second level, including stairwell. We did not need to use that space during installation, so there was no disruption for us. We had a minor dent in one or two pieces, and Accent Flooring took action immediately to repair it. The company gave us a very reasonable quote, and they completed the job on time. We highly recommend Accent Flooring.
Gina ReymanGina Reyman
15:30 09 Jul 22
We have been dreaming of beautiful hardwood floors and Accent delivered. From the first contact they helped us with the process - recommended flooring - fit the installation around our family’s schedule.- completed in a very timely manner. My teenager will now proudly have friends to the house because our floors are so nice. Price was right for us too. Highly recommend Accent for hardwood installation.
Andi MorganAndi Morgan
15:30 27 May 22
Accent Hardwood removed damaged hardwoods from my home and replaced them with new flooring. The installation was efficient and well done and the employees are beyond professional. They kept the home incredibly clean throughout the process, cleaning as they went and before they left again each day. They were polite, professional, on time, and considerate, even going above and beyond to get a squeak out of my subfloor that they noticed on their own. I would highly recommend them to anyone wanting great service done by skilled professionals.
Ted HeinTed Hein
09:39 22 Dec 21
Outstanding in all respects. We had a large project - full refinishing of the first floor of our house. This included much repair and replacement due to stains. 8 days in total. The Accent crew knows what they are doing and are the best in the triangle. They have separate crews for repair and for sealing and all are full time employees (not contractors) - both of which aren't always true for their competition.They have the reputation as being the best - our neighbors have also used them and were very pleased. We had the job quoted by 3 other firms and I was surprised that their cost was competitive with the others.
Patricia LenzenPatricia Lenzen
19:30 28 Oct 21
We replaced our 90's white oak with beautiful Reclaimed flooring! Everything turned out so great! Matt was great to work with throughout the entire process. Will recommend this company to anyone 👍

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